The HR Collection Partner Program

More business. More value. More rewards.

When you work with The HR Collection, you gain much more than access to a carefully selected portfolio of hotels and resorts.

The HR Partners Program Terms

Join The HR Collection Partner Program

To become a member of The HR Collection Partner Program, please complete and submit the form below as part of the acceptance of the Partner Program Terms & Conditions.

By submitting this form, you confirm that you have read, understood and accepted the applicable Terms & Conditions and agree to participate in the program under the conditions established by The HR Collection.

Please ensure that all required information is completed accurately before submitting the form.

 

The HR Partners Program

COMMERCIAL PARTNERSHIP AGREEMENT

Hotels, Resorts, Venues & Event Spaces

1. PURPOSE OF THE AGREEMENT

The HR Collection is a commercial platform specializing in the promotion and generation of business for a selected portfolio of hotels, resorts, venues and event spaces.

The collaboration is particularly focused on:

  • Groups

  • Events & MICE

  • Corporate

  • Incentives

  • Retreats

  • Wellness

  • Weddings

  • Special experiences and bespoke operations

The HR Collection connects participating properties with a professional network of travel agencies, tour operators, event planners, companies, retreat planners, coaches, wedding planners, meeting planners and other travel and events professionals.

The objective of the partnership is to generate qualified business and confirmed bookings for participating properties.

2. COMMERCIAL MODEL

The HR Collection identifies the client's requirements, selects the most suitable properties and develops the commercial opportunity together with the hotel or venue.

The property remains fully responsible for and in control of:

  • Availability

  • Rates

  • Commercial conditions

  • Capacity

  • Services

  • Payment terms

  • Cancellation policies

  • Group or event operations

The HR Collection acts as a commercial partner and business-generation channel, facilitating the connection between the property and the professional client.

3. COMMISSION ON CONFIRMED GROUPS

For every group generated and managed by The HR Collection and subsequently confirmed by the hotel or venue, a commission will apply to the total confirmed accommodation value.

Commission structure

Total confirmed accommodation value

Total HR Collection commission

  • Up to USD 30,000: 10%

  • More than USD 30,000 up to USD 50,000: 11%

  • More than USD 50,000 up to USD 75,000: 12%

  • More than USD 75,000 up to USD 100,000: 13%

  • More than USD 100,000: 15%

Application of the commission

The percentage corresponding to the applicable value bracket will be applied to the total confirmed accommodation value of the booking.

The percentages are not applied progressively or cumulatively by bracket.

Examples

  • USD 25,000 group → 10% on USD 25,000

  • USD 40,000 group → 11% on USD 40,000

  • USD 60,000 group → 12% on USD 60,000

  • USD 90,000 group → 13% on USD 90,000

  • USD 120,000 group → 15% on USD 120,000

4. COMMISSION ON ADDITIONAL SERVICES

In addition to the accommodation commission, The HR Collection will receive:

5% on F&B

5% on the total value of Food & Beverage services confirmed as part of the operation.

5% on Spa

5% on the total value of Spa services confirmed.

5% on Activities & Experiences

5% on the total value of activities, excursions, experiences and complementary services confirmed.

These commissions apply when such services form part of an operation generated and managed by The HR Collection.

5. COMPLIMENTARY ROOM FOR ORGANISERS & COACHES

For groups confirmed through The HR Collection, the property will provide:

1 complimentary room for every 10 rooms booked

The complimentary room may be used by:

  • Event organiser

  • Coach

  • Retreat leader

  • Group leader

  • Wedding planner

  • Professional responsible for the operation

Maximum

A maximum of 5 complimentary rooms per group will apply.

Complimentary rooms will be subject to the room category and conditions agreed with the property.

6. COMPLIMENTARY ROOMNIGHTS FOR BUSINESS GENERATION

Each participating property will provide The HR Collection with:

5 complimentary roomnights per year

These roomnights will be used exclusively for commercial activities that may contribute to generating future business for the property.

They may be allocated to:

  • Travel agencies

  • Tour operators

  • Event planners

  • Meeting planners

  • Retreat planners

  • Coaches

  • Wedding planners

  • MICE professionals

  • Fam trips

  • Site inspections

  • Organisers with potential to generate future bookings

The HR Collection will request availability in advance and coordinate each stay with the property.

Roomnights are subject to availability and require prior approval by the hotel or venue.

7. WORKING PROCEDURE

7.1. Enquiry

The HR Collection receives an enquiry for your property:

  • Group

  • Event

  • Retreat

  • Incentive

  • Wedding

  • Corporate operation

  • Experience

  • Special event

The HR Collection submits its details and requests a quotation.

7.2. Request to the Property

The HR Collection requests the property to provide:

  • Availability

  • Rates

  • Room categories

  • Number of rooms

  • Meeting and event spaces

  • F&B

  • Spa

  • Activities

  • Additional services

  • Payment terms

  • Cancellation terms

  • Available benefits

The hotel or venue will provide the applicable conditions for the specific enquiry.

7.3. Proposal to the Client

The HR Collection prepares and presents the proposal to the client.

Where necessary, The HR Collection will coordinate with the property regarding any amendments, negotiations or additional requirements requested by the client.

8. GROUP CONFIRMATION

Once the client accepts the proposal:

The HR Collection will confirm the operation with an initial 20% prepayment.

This 20% will be allocated as follows:

10% — The HR Collection

The first 10% of the booking value will be Non-Refundable (NRF) and will be retained by The HR Collection as part of the commission for generating, managing and confirming the operation.

10% — Hotel / Venue

The remaining 10% will be transferred to the hotel or venue as the initial deposit towards the booking.

Remaining balance

The remaining balance will be paid directly to the hotel or venue by the client, according to:

  • The property's payment policy

  • The agreed payment deadlines

  • The property's cancellation policy

  • The specific conditions agreed for the operation


The payment and cancellation policy can be adapted to the terms and conditions established by the property. However, The HR Collection’s commission must always be included in the amount required to secure and block the requested rooms.

This commission is non-refundable, except in cases of force majeure.

CONFIRMATION EXAMPLE

For an accommodation operation valued at USD 40,000:

Commission

As the booking exceeds USD 30,000, the applicable commission is 11%.

11% of USD 40,000 = USD 4,400

Initial payment

20% of USD 40,000 = USD 8,000

Distribution:

  • USD 4,000 → The HR Collection, as the 10% NRF amount.

  • USD 4,000 → Hotel / Venue, as the initial deposit.

Remaining balance

USD 32,000 will be paid directly to the hotel or venue according to its payment terms.

The total commission due to The HR Collection for the operation will be USD 4,400.

9. ADDITIONAL SERVICES

When an operation includes F&B, Spa or activities, these services will be included in the proposal and confirmed together with the accommodation.

The following commissions will apply:

  • 5% F&B

  • 5% Spa

  • 5% Activities & Experiences

The property will provide The HR Collection with the confirmed value of these services for commission calculation purposes.

10. THE HR COLLECTION RESPONSIBILITIES

The HR Collection will be responsible for:

  • Generating commercial opportunities

  • Identifying potential clients

  • Selecting suitable properties

  • Presenting the property to the client

  • Coordinating proposals

  • Managing commercial communication

  • Supporting negotiations

  • Managing confirmation

  • Managing the applicable initial prepayment

  • Keeping the property and client informed

  • Supporting the client during the pre-arrival process

11. PROPERTY RESPONSIBILITIES

The hotel or venue will be responsible for:

  • Providing accurate and updated information

  • Confirming availability

  • Maintaining agreed rates and conditions

  • Preparing the group's operational requirements

  • Receiving the applicable deposit

  • Managing subsequent payments

  • Delivering the contracted services

  • Managing the group or event

  • Invoicing the client for the applicable remaining amounts

  • Informing The HR Collection of any relevant changes to the operation

12. PROTECTION OF BUSINESS GENERATED

Commercial opportunities introduced by The HR Collection will be considered business generated by The HR Collection.

If a client initially introduced by The HR Collection subsequently contacts the hotel or venue directly and confirms an operation resulting from that opportunity, the applicable commission to The HR Collection will remain payable.

This provision is intended to protect the commercial investment made by The HR Collection in generating and developing each opportunity.

13. CLIENT RELATIONSHIP

The hotel or venue will be responsible for the direct delivery of the contracted services.

Once the operation has been confirmed, the property may communicate directly with the client regarding all operational aspects required to deliver the stay or event.

The HR Collection will remain available as the commercial link between the parties whenever required.

14. ACCEPTANCE OF THE TERMS

Acceptance of this agreement constitutes the property's acceptance of:

  • The commission structure

  • The accommodation commission

  • The F&B, Spa and Activities commissions

  • The initial prepayment structure

  • The complimentary room policy for organisers and coaches

  • The five annual complimentary roomnights

  • The selected upgrades and benefits

  • The working procedure

  • The protection of business generated by The HR Collection

THE HR COLLECTION

More business. More value. More opportunities.

  • “We are delighted and grateful to be part of The HR Collection, a platform that gives us the opportunity to showcase our property to a wider network of travel professionals and connect with new markets"

    —Lina Tovar

    Head of International Sales at Grupo Posadas

  • “We are delighted and grateful to be part of The HR Collection. It is a great opportunity for Renaissance São Paulo Hotel to strengthen its connection with travel professionals, showcase our offering and build new business opportunities in key international markets"

    —Mariana Graberth

    Director of Sales at Renaissance Sao Paulo Hotel

  • “Being part of The HR Collection is a great opportunity for H10 Marina Barcelona to connect with a valuable network of travel professionals and strengthen our international visibility. We are very pleased to join the collection and look forward to building new relationships and business opportunities together”

    —Carla Esturillo

    Sales Manager at H10 Marina Barcelona

  • “We are very pleased to join The HR Collection and become part of its growing network of travel professionals. For Fairmont Rio, this partnership represents an opportunity to strengthen our international presence, connect with new partners and showcase our hotel to a wider audience of travel professionals”

    —Elaine Oliveira

    Sales Manager at Fairmont Rio de Janeiro Copacabana