The HR Collection Partner Program
More business. More value. More rewards.
When you work with The HR Collection, you gain much more than access to a carefully selected portfolio of hotels and resorts.
The HR Partners Program Terms
Join The HR Collection Partner Program
To become a member of The HR Collection Partner Program, please complete and submit the form below as part of the acceptance of the Partner Program Terms & Conditions.
By submitting this form, you confirm that you have read, understood and accepted the applicable Terms & Conditions and agree to participate in the program under the conditions established by The HR Collection.
Please ensure that all required information is completed accurately before submitting the form.
The HR Partners Program
COMMERCIAL PARTNERSHIP AGREEMENT
Hotels, Resorts, Venues & Event Spaces
1. PURPOSE OF THE AGREEMENT
The HR Collection is a commercial platform specializing in the promotion and generation of business for a selected portfolio of hotels, resorts, venues and event spaces.
The collaboration is particularly focused on:
Groups
Events & MICE
Corporate
Incentives
Retreats
Wellness
Weddings
Special experiences and bespoke operations
The HR Collection connects participating properties with a professional network of travel agencies, tour operators, event planners, companies, retreat planners, coaches, wedding planners, meeting planners and other travel and events professionals.
The objective of the partnership is to generate qualified business and confirmed bookings for participating properties.
2. COMMERCIAL MODEL
The HR Collection identifies the client's requirements, selects the most suitable properties and develops the commercial opportunity together with the hotel or venue.
The property remains fully responsible for and in control of:
Availability
Rates
Commercial conditions
Capacity
Services
Payment terms
Cancellation policies
Group or event operations
The HR Collection acts as a commercial partner and business-generation channel, facilitating the connection between the property and the professional client.
3. COMMISSION ON CONFIRMED GROUPS
For every group generated and managed by The HR Collection and subsequently confirmed by the hotel or venue, a commission will apply to the total confirmed accommodation value.
Commission structure
Total confirmed accommodation value
Total HR Collection commission
Up to USD 30,000: 10%
More than USD 30,000 up to USD 50,000: 11%
More than USD 50,000 up to USD 75,000: 12%
More than USD 75,000 up to USD 100,000: 13%
More than USD 100,000: 15%
Application of the commission
The percentage corresponding to the applicable value bracket will be applied to the total confirmed accommodation value of the booking.
The percentages are not applied progressively or cumulatively by bracket.
Examples
USD 25,000 group → 10% on USD 25,000
USD 40,000 group → 11% on USD 40,000
USD 60,000 group → 12% on USD 60,000
USD 90,000 group → 13% on USD 90,000
USD 120,000 group → 15% on USD 120,000
4. COMMISSION ON ADDITIONAL SERVICES
In addition to the accommodation commission, The HR Collection will receive:
5% on F&B
5% on the total value of Food & Beverage services confirmed as part of the operation.
5% on Spa
5% on the total value of Spa services confirmed.
5% on Activities & Experiences
5% on the total value of activities, excursions, experiences and complementary services confirmed.
These commissions apply when such services form part of an operation generated and managed by The HR Collection.
5. COMPLIMENTARY ROOM FOR ORGANISERS & COACHES
For groups confirmed through The HR Collection, the property will provide:
1 complimentary room for every 10 rooms booked
The complimentary room may be used by:
Event organiser
Coach
Retreat leader
Group leader
Wedding planner
Professional responsible for the operation
Maximum
A maximum of 5 complimentary rooms per group will apply.
Complimentary rooms will be subject to the room category and conditions agreed with the property.
6. COMPLIMENTARY ROOMNIGHTS FOR BUSINESS GENERATION
Each participating property will provide The HR Collection with:
5 complimentary roomnights per year
These roomnights will be used exclusively for commercial activities that may contribute to generating future business for the property.
They may be allocated to:
Travel agencies
Tour operators
Event planners
Meeting planners
Retreat planners
Coaches
Wedding planners
MICE professionals
Fam trips
Site inspections
Organisers with potential to generate future bookings
The HR Collection will request availability in advance and coordinate each stay with the property.
Roomnights are subject to availability and require prior approval by the hotel or venue.
7. WORKING PROCEDURE
7.1. Enquiry
The HR Collection receives an enquiry for your property:
Group
Event
Retreat
Incentive
Wedding
Corporate operation
Experience
Special event
The HR Collection submits its details and requests a quotation.
7.2. Request to the Property
The HR Collection requests the property to provide:
Availability
Rates
Room categories
Number of rooms
Meeting and event spaces
F&B
Spa
Activities
Additional services
Payment terms
Cancellation terms
Available benefits
The hotel or venue will provide the applicable conditions for the specific enquiry.
7.3. Proposal to the Client
The HR Collection prepares and presents the proposal to the client.
Where necessary, The HR Collection will coordinate with the property regarding any amendments, negotiations or additional requirements requested by the client.
8. GROUP CONFIRMATION
Once the client accepts the proposal:
The HR Collection will confirm the operation with an initial 20% prepayment.
This 20% will be allocated as follows:
10% — The HR Collection
The first 10% of the booking value will be Non-Refundable (NRF) and will be retained by The HR Collection as part of the commission for generating, managing and confirming the operation.
10% — Hotel / Venue
The remaining 10% will be transferred to the hotel or venue as the initial deposit towards the booking.
Remaining balance
The remaining balance will be paid directly to the hotel or venue by the client, according to:
The property's payment policy
The agreed payment deadlines
The property's cancellation policy
The specific conditions agreed for the operation
The payment and cancellation policy can be adapted to the terms and conditions established by the property. However, The HR Collection’s commission must always be included in the amount required to secure and block the requested rooms.
This commission is non-refundable, except in cases of force majeure.
CONFIRMATION EXAMPLE
For an accommodation operation valued at USD 40,000:
Commission
As the booking exceeds USD 30,000, the applicable commission is 11%.
11% of USD 40,000 = USD 4,400
Initial payment
20% of USD 40,000 = USD 8,000
Distribution:
USD 4,000 → The HR Collection, as the 10% NRF amount.
USD 4,000 → Hotel / Venue, as the initial deposit.
Remaining balance
USD 32,000 will be paid directly to the hotel or venue according to its payment terms.
The total commission due to The HR Collection for the operation will be USD 4,400.
9. ADDITIONAL SERVICES
When an operation includes F&B, Spa or activities, these services will be included in the proposal and confirmed together with the accommodation.
The following commissions will apply:
5% F&B
5% Spa
5% Activities & Experiences
The property will provide The HR Collection with the confirmed value of these services for commission calculation purposes.
10. THE HR COLLECTION RESPONSIBILITIES
The HR Collection will be responsible for:
Generating commercial opportunities
Identifying potential clients
Selecting suitable properties
Presenting the property to the client
Coordinating proposals
Managing commercial communication
Supporting negotiations
Managing confirmation
Managing the applicable initial prepayment
Keeping the property and client informed
Supporting the client during the pre-arrival process
11. PROPERTY RESPONSIBILITIES
The hotel or venue will be responsible for:
Providing accurate and updated information
Confirming availability
Maintaining agreed rates and conditions
Preparing the group's operational requirements
Receiving the applicable deposit
Managing subsequent payments
Delivering the contracted services
Managing the group or event
Invoicing the client for the applicable remaining amounts
Informing The HR Collection of any relevant changes to the operation
12. PROTECTION OF BUSINESS GENERATED
Commercial opportunities introduced by The HR Collection will be considered business generated by The HR Collection.
If a client initially introduced by The HR Collection subsequently contacts the hotel or venue directly and confirms an operation resulting from that opportunity, the applicable commission to The HR Collection will remain payable.
This provision is intended to protect the commercial investment made by The HR Collection in generating and developing each opportunity.
13. CLIENT RELATIONSHIP
The hotel or venue will be responsible for the direct delivery of the contracted services.
Once the operation has been confirmed, the property may communicate directly with the client regarding all operational aspects required to deliver the stay or event.
The HR Collection will remain available as the commercial link between the parties whenever required.
14. ACCEPTANCE OF THE TERMS
Acceptance of this agreement constitutes the property's acceptance of:
The commission structure
The accommodation commission
The F&B, Spa and Activities commissions
The initial prepayment structure
The complimentary room policy for organisers and coaches
The five annual complimentary roomnights
The selected upgrades and benefits
The working procedure
The protection of business generated by The HR Collection